![]() ![]() The lawsuit also alleged that Encore Boston Harbor was keeping that extra change. ![]() Gaming Commission investigators found that the casino could have made the process for redeeming that extra change more clear, and the casino said they've added signage indicating that. DeSalvio said any remaining change is put on a ticket and can be used in a slot machine or redeemed at a cashier window. Redemption machines on the casino floor don't offer coins, which DeSalvio said is common in the industry. "Every single customer gets every dollar and every penny that they have coming due to them." "Never ever, did we ever engage in rounding anybody's payout," Encore's president, Bob DeSalvio, told commissioners. The lawsuit also alleged the casino paid slot winnings only in whole dollars, keeping any change. He noted that gamblers can see those odds of the game printed on the gaming tables at Encore Boston. It alleged the casino was breaking state rules and cheating gamblers by paying out 6-5 odds, rather than a more generous 3-2 odds.īut at Thursday's Gaming Commission meeting, an investigator for the commission said the blackjack payouts at Encore's Everett casino are consistent with state regulations. The suit was filed Monday in Middlesex County Superior Court by New York resident Richard Schuster. ![]() The state gaming commission declared Thursday that the Encore Boston Harbor casino is complying with rules for payouts on blackjack and slot machines, following a lawsuit that alleged the casino is cheating gamblers. ![]()
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